Configure Secure Print

Configure Secure Print to control how users authenticate and release their print jobs. Enable the Secure Print workflows your organization will support, then secure individual printers using the workflows and sign-in methods they support.

1

Select user workflows

User workflows are the different methods by which users can authenticate and release their print jobs at secure-enabled printers. You can select more than one, and the available options depend on the printer's capabilities and your licensing.

  • QR Release — Users release documents from a secure printer using the mobile app via a QR code.
  • Printer Sign In — Users authenticate and release print jobs at the printer. Depending on the printer's capabilities and configuration, users can sign in with a card reader, keyboard sign-in, or QR Sign-In.
  • External Hardware — Available only if you are licensed for SR25 hardware. Secure Print is enabled by a device (the SR25) attached to the back of the printer, and users release documents using a card reader attached to it.
Note QR Release may be the best available option if a printer does not support card reader, password/PIN authentication, or SR25 hardware.

To select your Secure Print workflows:

  1. In the web console, open Secure > Settings > Secure Print Settings.
  2. Under User Workflows, select how you want users to release their documents. You can select more than one method.

If you enable Printer Sign In, also select which sign-in methods are available on the same page, under Printer Sign In Options: Card Readers, Keyboard Sign In, QR Sign In, or a combination. Only the methods you select here are offered when you secure individual printers for Printer Sign In.

Note When licensed for Secure Print, all User Workflows and Printer Sign-In Options are selected by default, except QR Sign In, which is off by default.
2

Deploy user workflows

Printers must be secured before they can be used to release print jobs. Only the workflows you selected above are available to deploy.

QR Release vs. QR Sign-In

QR Release and QR Sign-In are different workflows:

  • QR Release - Uses a printed QR label attached to the printer. Users scan the label with the mobile app to release print jobs.

  • QR Sign-In - Displays a QR code on the printer screen. Users scan the on-screen code with the mobile app to authenticate at the printer and release print jobs.

Result

Your user workflows are set. Next, secure your printers for the workflows you selected.

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